Rude customers make a waitress cry: the restaurant manager decides to close the kitchen early

by Mark Bennett

August 16, 2022

Rude customers make a waitress cry: the restaurant manager decides to close the kitchen early
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Everyone deserves to be respected, regardless of their profession or role: discrimination, bullying and other rude, disrespectful attitudes must always be fought against, both inside and outside of the workplace. The manager of a restaurant in Charlevoix, Michigan (USA) has shown that she cares about her workers, protecting them from the rude comments and disrespectful behavior of some customers. Every year, an important cultural event is held in the city - the "Venetian Festival" - which attracts many tourists and represents a real windfall for the East Park Tavern, a restaurant run by Larah Moore. Despite her her potential earnings over the 8 days of the festival, the manager decided to close the kitchen early when she found one of her staff members in tears, after having been abused by a customer.

via Facebook / Larah Moore

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I've worked in downtown Charlevoix most of my adult life during Venetian. It's usually great, busy, but fun and...

Pubblicato da Larah Moore su Domenica 24 luglio 2022

After an employee of the East Park Tavern was mistreated by some customers, Larah Moore, the manager of the restaurant, decided to send a clear message to anyone who thinks they can disrespect her staff. Before the official closing time, Larah hung up a sign that read: "Due to the mistreatment of our waiters, we inform you that the kitchen is closed". Tired of repeated episodes of abuse over the course of a few days at the restaurant, Larah spoke to the staff about her decision to close the restaurant early, despite the fact that it was full. And let's face it, it is not normal to find one's employees in tears.

"I am so incredibly disappointed and furious with the festival patrons we have had this year. My staff has been the target of abuse from customers all week. Last night was the straw that broke the camel's back. There was just too many rude comments. Too many arrogant people who act however they want. They think that just because they are spending their money here, they have the right to mistreat us. There are just too many arrogant idiots around," Larah commented on her social media pages.

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"Nobody can treat my staff like they are garbage," continued Larah, "They are the brightest stars in my life, and I love and appreciate them very much and I am lucky to work with my wonderful waiters. We are here to provide good food, drink and to allow people to relax. We are not here to be mistreated. We will not tolerate this anymore."

Larah's post was very popular, especially as several other workers testified that they experienced the same kind of mistreatment. Disrespect can never be tolerated and must be countered with education and instruction.

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